1. Information We Collect
We collect the following categories of information:
Personal Information
Name, email address, phone number, and physical address
Payment information (when making a purchase or requesting a quote)
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device information
Website usage patterns, analytics, and cookies
Customer Communication
Records of inquiries, appointment details, and service preferences
Service history, feedback, and support interactions
2. How We Use Your Information
We use collected data to:
Provide, personalize, and improve our services
Process transactions and payments securely
Communicate regarding inquiries, appointments, and service updates
Enhance website functionality and customer experience
Maintain accurate communication and consent records
Detect and prevent fraud or unauthorized use
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS services, you agree to receive messages related to your services, including reminders, confirmations, and important updates.
Opt-In & Consent
You will only receive SMS messages if you explicitly opt in.
We maintain timestamped records of all consent actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging laws.
Opt-Out Instructions
You can cancel SMS notifications at any time by replying “STOP.”
A confirmation message will be sent, and no further messages will be delivered unless you re-opt in.
Opt-out requests are processed within 24 hours.
Message Frequency & Content
Frequency varies based on your interactions with Luxe Edge LLC.
Messages are limited to service-related and support communications.
Promotional content is sent only with separate, explicit consent.
Help & Support
Reply “HELP” for assistance or email [email protected].
Customer support is available during standard business hours.
Carrier Information
Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors supporting service delivery (e.g., customer support or software providers) is permitted.
All other use cases exclude text messaging opt-in data and consent.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. Data may be shared only with:
Service Providers
Third-party vendors assisting with business operations (e.g., payment processing, scheduling, hosting)
SMS aggregators and providers used solely for message delivery
All providers are contractually required to maintain confidentiality and data security.
Legal Compliance
When required by law, subpoena, or to protect our rights and property
In response to lawful requests by public authorities
Business Transfers
In case of merger, acquisition, or sale of assets, your data remains protected under this Privacy Policy
All categories exclude SMS opt-in data and consent records, except as required for message delivery.
5. Data Security
We maintain strict administrative, technical, and physical safeguards to protect your data, including:
Encryption of sensitive information in transit and at rest
Secure authentication and access controls
Routine security assessments and updates
Employee training on confidentiality and data protection
Breach notification procedures compliant with applicable laws
Secure backup and disaster recovery systems
While we use industry-standard measures, no online platform is 100% secure. We continuously monitor and improve our systems to maintain the highest level of protection.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze traffic and user behavior
Remember preferences for personalized experiences
Improve site performance and design
Measure the effectiveness of our content and services
You may manage cookies through your browser settings.
Disabling cookies may affect certain site functions.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing emails by clicking “unsubscribe”
Opt out of SMS messages by replying “STOP”
Request details on how your data is processed
Withdraw consent at any time for future communications
File a complaint with a supervisory authority if you believe your rights are violated
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may link to third-party sites.
Luxe Edge LLC is not responsible for external privacy practices and encourages you to review their policies.
This Privacy Policy applies solely to data collected by Luxe Edge LLC.
9. Data Retention & Deletion
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Once information is no longer needed, it is securely deleted or anonymized.
You may request deletion of your data anytime by contacting [email protected].
10. Data Transfers
Your information may be stored and processed on servers outside your state or country.
We ensure such transfers comply with all applicable data protection regulations and that safeguards are in place to protect your privacy.
11. Children’s Privacy
Our services are intended for adults and not directed toward individuals under 18 years old.
We do not knowingly collect personal data from minors.
If we learn that we’ve inadvertently gathered such information, it will be deleted immediately.
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The updated version will always be available on our website with the revised Effective Date.
Significant updates may also be communicated via email or on-site notice.
13. Policy Acceptance
By submitting information, using our website, or opting into communications, you confirm that you have read, understood, and agree to this Privacy Policy.
Continued use of Luxe Edge LLC services after updates constitutes acceptance of any revisions.
14. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:
Luxe Edge LLC
Phone: (954) 218-3407
Email: [email protected]
Website: TheLuxeEdge.com
© 2025 Luxe Edge LLC. All Rights Reserved.
Your Growth, Done for You — Where Strategy Is a Luxury.